Terms of service

Return & Refund Policy
Return.
We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.
 
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
 
To start a return, you can contact us at thaimarket21@outlook.com If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
 
You can always contact us for any return question at thaimarket21@outlook.com
 
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
 
We do not accept exchange/returns in the following situations:
1) Products not purchased from Thaimarket-Onlines
2) The product was opened or used (do not include allergic reaction)
3) Product damage or packaging damage due to improper handle by the customer
4) Did not send us the product, order receipt, and gift if there is any
5) Return did not sent back to us within 21 days after you have received your order
 
Unfortunately, we cannot accept returns on sale items or gift cards.
 
Exchanges
To exchange or return a product, please email us at thaimarketonline@outlook.com Once we have reviewed your request, we will contact you via email or phone.
 
Refunds
1. Not Received items
We will refund all of your money if you not received items in 30 day. Full refund will send to you in 3-5 business day after you send email to us about the problem of your order.
 
2. Return items
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
You can always contact us for any return question :
   - thaimarket21@outlook.com
   - https://m.me/thaimarket16/
 
USA Return accept : Warehouse : Salt Lake City, Utah 
 
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Contact 
Email : thaimarket21@outlook.com
Messenger : https://m.me/thaimarket16/
Chat Whatapps : +66 618212956